Emergency Plumber Sydney

Proximity Plumbing guarantees on-site attendance within 30 minutes of your call across our core service areas in Sydney's Eastern Suburbs, Lower North Shore, and South East. Response times to outer suburbs may vary, but we always provide an honest estimated arrival time when you call.

Not at Proximity Plumbing. We never charge overtime fees, even for late-night emergencies or unexpectedly lengthy repairs. Whether you call us on a Friday night, Saturday afternoon, or Sunday evening, our flat-rate pricing remains the same. We always provide an upfront fixed-price quote before any work begins.

A plumbing emergency is any situation where water, gas, or sewage is causing active damage or posing a safety risk that cannot wait for a scheduled appointment. Common examples include burst pipes, gas leaks, sewage backups, major water leaks, flooding, complete loss of water supply, and hot water system failures. If you are unsure whether your situation qualifies, call us on 0420 102 394 - we will assess it over the phone at no charge.

Emergency plumbing costs vary depending on the type and complexity of the repair. At Proximity Plumbing, our transparent flat-rate pricing applies around the clock - we never add overtime charges regardless of when you call. You receive a fixed-price quote before work starts, so you know exactly what the job costs before you agree to proceed.

Turn off your main water supply using the shut-off valve near your water meter. If the emergency involves gas, turn off the gas at the meter and evacuate the property. Open the lowest taps to relieve pressure, contain water with towels or buckets, and move valuables away from affected areas. Take photos for insurance purposes.

Yes. Our flat-rate pricing is consistent 24 hours a day, 7 days a week, including weekends and public holidays. We never charge overtime - you get upfront, transparent pricing with no inflated costs or hidden fees, whenever you need us.

Yes. Every Proximity Plumbing emergency plumber holds a current NSW plumbing licence, relevant trade certifications, and is covered by our comprehensive public liability and professional indemnity insurance. We are members of the Master Plumbers Association.

Locate your main water shut-off valve - typically at the front of your property near the water meter - and turn it clockwise to close. Then open the lowest taps to drain remaining water. If the burst pipe is near electrical wiring or appliances, switch off the power at the circuit breaker. Call us on 0420 102 394 for further guidance.

Our primary emergency service area covers Sydney's Eastern Suburbs, South East Sydney, Lower North Shore, Upper North Shore, and Sydney CBD. We also service select areas across greater metropolitan Sydney. Call us to confirm coverage and estimated response time for your location.

Yes. We provide emergency plumbing services for commercial properties, strata buildings, schools, hospitality venues, and facilities management clients. We understand compliance requirements and provide rapid multi-tenancy response.

While emergency dispatch is based on the nearest available plumber to ensure the fastest response, we do our best to accommodate requests for specific team members where possible. Let us know your preference when you call.

Yes. Every emergency plumbing repair is backed by our Lifetime Labour Warranty and manufacturer parts warranty. If any issue arises from our workmanship, we return and rectify it at no cost to you.