We’re more than just plumbers — we’re locals, parents, and professionals who love what we do. Our team is built on trust, teamwork, and a shared commitment to supporting the community we call home.
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Director
William is the founder and director of Proximity Plumbing, but first and foremost, he’s a proud husband and dad of three. He built the business from the ground up with a simple goal, to create a plumbing company that genuinely cares for people. Will leads with heart, mentoring his team and treating every client like family, ensuring the business stays true to the values it was built on: honesty, trust, and community.
co-Director
As Co-Director of Proximity Plumbing, Emily brings warmth, organisation, and genuine care to everything she does. A proud mum of three, she balances family life with her passion for creating a business built on trust, connection, and community. Emily is the steady hand behind the scenes, ensuring every client interaction feels personal and every team member feels supported.
First and foremost, Courtney's attention to detail is impeccable. She flawlessly manages the office operations, ensuring everything runs smoothly and efficiently. From coordinating appointments to handling administrative tasks, Courtney's meticulous approach guarantees that no detail goes unnoticed. Her ability to multitask is remarkable, and she consistently keeps the office running like a well-oiled machine.
Courtney's expertise in scheduling is truly impressive. She excels in managing the complex task of coordinating appointments and dispatching plumbing technicians to various locations. Her remarkable organizational skills enable her to seamlessly juggle multiple schedules, ensuring that both clients and technicians are accommodated promptly and efficiently. Her competence in scheduling plays a significant role in maintaining Proximity Plumbing's reputation for exceptional service.
One of Courtney's standout qualities is her exceptional interpersonal skills. She consistently displays a warm and friendly attitude, making clients and colleagues feel welcome and valued. Her positive energy and approachability create a welcoming atmosphere in the office, fostering a harmonious work environment. Courtney's exceptional communication skills also enable her to effectively liaise with clients, ensuring their needs are met and any concerns are addressed promptly.
Furthermore, Courtney's ability to handle challenging situations with grace and professionalism is truly commendable. She remains composed under pressure and takes initiative to find solutions, ensuring that any issues are resolved promptly and efficiently. Her problem-solving skills are exceptional, and her dedication to providing outstanding customer service shines through in every interaction.
In summary, Courtney is an exceptional office manager and scheduler at Proximity Plumbing. Her attention to detail, organizational skills, friendly demeanor, and problem-solving abilities make her an invaluable asset to the company. Proximity Plumbing can confidently rely on Courtney to ensure that operations run smoothly, schedules are managed efficiently, and clients receive the highest level of service. She is a true professional who goes above and beyond expectations. I highly recommend Courtney to anyone seeking a competent and dedicated office manager and scheduler.
Office Manager
7 years at Proximity Plumbing
Sadie is the friendly voice clients first hear when they call. With her warm personality and genuine care for people, she makes every interaction feel personal and effortless. Sadie takes pride in helping clients feel supported from the very first call, ensuring each booking runs smoothly and every detail is handled with care. Her positive energy and professionalism set the tone for the exceptional service our clients experience every day.
Client Engagement Officer
Izzi is the friendly voice behind our follow-up calls, making sure every client feels valued long after their job is complete. With her approachable nature and genuine care for people, she takes pride in checking in with clients, gathering feedback, and maintaining the strong relationships that set Proximity Plumbing apart. Her positive attitude and attention to detail help ensure every client experience ends on a high note.
Marketing Manager
3 years at Proximity Plumbing
Kelsi is the creative mind behind Proximity Plumbing’s branding and marketing. With a passion for design and storytelling, she brings the company’s personality to life through engaging visuals and genuine communication. Her creative eye ensures every detail, from social media to print, reflects the professionalism and heart of the Proximity Plumbing brand, while keeping our message fresh and community-focused.
Service Technician Dispatcher
Peter is the heartbeat of our operations, coordinating the day-to-day schedule for our service technicians with precision and care. With years of experience in dispatch and a deep understanding of the trade, he ensures every job runs smoothly and efficiently. Peter’s calm approach and strong communication skills keep both clients and plumbers supported, helping deliver the seamless service Proximity Plumbing is known for.
Install Technician Dispatcher
Jack oversees the coordination of our larger installation and project jobs, ensuring everything runs smoothly from start to finish. With a sharp eye for detail and strong communication skills, he keeps the install team organised, efficient, and supported every step of the way. Jack’s calm approach and problem-solving mindset help deliver seamless results for both clients and the team on site.
Operations Manager
With a deep understanding of workflow, logistics, and team dynamics, Phil ensures every job runs efficiently and to our high standards. His proactive approach keeps schedules on track, resources well managed, and communication clear between the office and field teams. Phil’s leadership, experience, and commitment to excellence play a vital role in maintaining the smooth operation and strong reputation of Proximity Plumbing.
Chief Pawformance Officer
Shadow is the heart and soul of the Proximity Plumbing office. Always ready with a wagging tail and a warm welcome, she keeps the team’s spirits high and the atmosphere light. Whether she’s greeting visitors, keeping an eye on lunch breaks, or supervising team meetings from her favourite spot, Shadow reminds everyone to take a moment to smile. Shadow is a joy to the whole team - making every day at Proximity Plumbing just that little bit brighter.
Service Technician
6 years at Proximity Plumbing
Jason is a calm, friendly, and highly dependable Service Technician who takes pride in providing a great experience for every client. His approachable nature and steady professionalism make him a trusted face on site, ensuring every job is completed smoothly and to a high standard. Known for his clear communication and attention to detail, Jason brings both skill and composure to the team, helping maintain the reliable reputation Proximity Plumbing is built on.
Install Technician
4 years at Proximity Plumbing
Callum is a reliable and hardworking member of our install team, known for his precision and commitment to quality workmanship. He takes pride in tackling complex installation jobs with skill and efficiency, ensuring every project is completed to the highest standard. Callum’s positive attitude and team-first approach make him a valued part of the Proximity Plumbing crew.
Service Technician
5 years at Proximity Plumbing
Mark is a highly skilled Service Technician with a bubbly personality and a genuine passion for helping people. His positive energy and friendly approach make him a favourite among clients and teammates alike. Whether he’s solving a complex plumbing issue or walking a client through their options, Mark’s communication and professionalism shine through. Always bringing enthusiasm and expertise to every job.
Service Technician
8 years at Proximity Plumbing
JB has been a valued member of the Proximity Plumbing team for many years and is known for his deep experience, reliability, and calm professionalism. As one of our most trusted Service Technicians, JB has built long-term relationships with clients who appreciate his attention to detail and consistent results. His extensive knowledge and steady approach make him a go-to mentor for newer team members.
Install Technician
James is a skilled and reliable member of our install team, known for his attention to detail and strong work ethic. He takes pride in delivering high-quality installations and ensuring every job is completed safely, efficiently, and to the highest standard. James brings a positive attitude to every site and is always willing to lend a hand to his teammates to get the job done right.
4th Year Apprentice
Luca is a driven and hardworking 4th Year Apprentice who continues to grow his skills within the install team. Known for his reliability and willingness to learn, he approaches every job with a positive attitude and strong attention to detail. Luca takes pride in developing his craft and contributing to the high standards that define Proximity Plumbing.
Install Technician
Scott is a skilled and dependable member of our install team, known for his strong technical ability and attention to detail. He takes pride in delivering high-quality workmanship and ensuring every installation is completed safely and efficiently. Scott’s calm nature and positive attitude make him a trusted team member who clients and colleagues alike enjoy working with.
Service Technician
Joshua is a skilled Service Technician with a strong background in roofing and general plumbing maintenance. Known for his thorough approach and technical precision, he consistently delivers high-quality workmanship across every job. Whether repairing a roof leak or diagnosing complex plumbing issues, Joshua combines hands-on expertise with clear communication to ensure clients feel confident in the results.
Service Technician
Darren is an experienced and dependable Service Technician who takes great pride in delivering exceptional results for every client. Known for his professionalism and clear communication, Darren approaches each job with care and precision, ensuring clients feel informed and confident from start to finish. With a strong focus on problem-solving and customer satisfaction, he consistently goes above and beyond.
Install Technician
Luke is a dedicated Install Technician with a strong focus on precision and quality workmanship. He takes pride in completing every installation safely, efficiently, and to a high standard. Known for his reliability and steady approach on-site, Luke brings consistency and a calm confidence to the install team. His attention to detail and commitment to getting the job done right make him a valued part of the Proximity Plumbing crew.
Install Technician
Billy brings a strong mix of technical skill and problem-solving ability to the Proximity Plumbing install team. Known for his can-do attitude and thorough approach, he tackles every job with focus and determination. Billy takes pride in producing clean, high-quality installations and always looks for ways to make the process more efficient. His friendly nature and willingness to help others make him a reliable teammate and a valued part of the crew on every project.
Install Technician
Olly is a hardworking and dependable member of our install team who plays a key role in keeping projects running smoothly. Always eager to learn and lend a hand, he supports our technicians with preparation, setup, and on-site assistance across a range of installations. Known for his positive attitude and strong work ethic, Olly brings great energy to the team and continues to grow his skills within the trade every day.
Install Technician
George is a motivated and dependable member of our install team who approaches every task with enthusiasm and care. Known for his strong work ethic and willingness to jump in wherever he’s needed, he helps keep projects running smoothly from start to finish. George takes pride in doing things properly the first time and brings a positive, can-do attitude that lifts the energy on site and inspires those around him.
Service Technician
Max is a skilled and dependable senior service technician who brings confidence, experience, and a steady approach to every job.
Max approaches each service call with focus and accuracy, taking the time to diagnose issues properly and communicate clear solutions to clients. His calm attitude, strong technical ability, and commitment to quality workmanship ensure every job is completed to a high standard. Max’s presence on site brings reassurance to clients.
Service Technician
Tom is a capable and reliable service technician who brings strong attention to detail, steady focus, and a positive attitude to every job. He takes pride in understanding each issue properly, working through his diagnostics step by step, and delivering solutions that are both accurate and long lasting. His calm approach, growing technical skill, and commitment to quality workmanship help ensure every service call is handled professionally.
With Over 2,564 Google Reviews There Is A Reason Why Sydney Trusts Us.
Based on 2,800 Reviews
“Great customer service, price and communication from proximity. George came to complete several small jobs including fitting a new kitchen mixer tap and bathtub overflow. He was very knowledgeable and friendly throughout. The job was completed...”
Read more“More than happy with work done by Proximity Plumbing. James did an amazing job replacing a toilet in a short amount of time and leaving everything clean. The company is easy to deal with and very professional. Will use them again if the need arises...”
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